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The Small Business Rollercoaster
Picture this: It's Monday morning and you're riding high. Your calendar's packed solid for the next two months, and you're already...
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Aug 113 min read
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Tired of Paying for Features You Don’t Use? Why you should Build Your Own Custom CRM
We're joined by Trent Moffatt, who's calling out big-name CRMs for wasting business money. "I see companies blowing tens of thousands on platforms that don't deliver," he says. Trent breaks down why custom-built CRMs beat off-the-shelf solutions—from eliminating per-seat fees to giving you total data control.
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Aug 74 min read
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The Art of Live Event Marketing: War Stories and Wisdom from the Front Lines
Meet Jacqui O'Callaghan, who's been wheeling and dealing in the music industry since 1986 - back when Michael Jackson was still moonwalking and venues actually answered their phones. Here's what nearly four decades in artist management and live event promotion have taught her about making magic happen.
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Jul 215 min read
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AI & Your Customer Journey
AI is changing how people find and engage with businesses, shifting from keyword searches to asking smart, conversational questions. This blog unpacks what that means for you: how to show up in AI results, why your unique insights matter more than ever, and how to stay visible without abandoning what already works. It’s not about doing everything, it’s about doing the right things, in your voice, where your customers are looking.
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Jul 213 min read
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Behind the Lens: My Chat with Amber About Our Capture & Connect Photo Day
After another successful photo day, Amber from Social Media Photographers and I sat down to reflect on what makes these events so...
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Oct 29, 20243 min read
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AI in Marketing: The New Tool on the Block
We live in an era where Artificial Intelligence (AI) is no longer just a buzzword but a tangible asset for business owners.
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Mar 4, 20243 min read
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My Mum vs Intuitive Design
My Mum didn't know how to subscribe to my blog. It's on me. I knew Mum would want to subscribe, so I sent her a text that said, 'I have a...
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May 29, 20233 min read
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Communicating for conversions
When was the last time you made an enquiry with your business and walked through the process?
Do you know what message someone gets after
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May 25, 20223 min read
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A crash-course in ‘pivoting’ without the Buzz Words
Because words like ‘pivot’, ‘agile’ and ‘transformation’ have saturated business conversations for the last 12-months. Especially when talki
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Apr 1, 20217 min read
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SEO Be Damned, I Will Write My Irrelevant (Sometimes Irreverent) Blog Titles!
Search Engine Optimisation (SEO) is a lot to get your head around. And by the end of this post, you are not going to be a SEO Guru. But I ho
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Mar 15, 20215 min read
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Dear Raphael, I am sorry I compared you to a Turtle
There is a day of a year for pretty much everything. Align yourself strategically, and these can be a fun way to engage with your clients an
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Feb 27, 20213 min read
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My Sister is an Alchemist
You see, the fascinating power of a narrative is to be able to make someone think and examine their fundamental core beliefs.
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Feb 11, 20215 min read
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The Iceberg Illusion: What people see & what is underneath
Could you improve your communications?
Not only to show your value, but to better convert clients in your pipe-line and to encourage repea
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Feb 10, 20215 min read
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It doesn’t matter how many resources you have if you don’t know how to use them
Having an extensive catalogue of resources means headaches and heartaches - if you don’t know how to use them.
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Feb 9, 20213 min read
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